Terms of service

Terms of Service

Welcome to Queen St. Bakery! By using our website, products, and services, you agree to the following terms and conditions. Please read them carefully.

1. General Use

By accessing or using our website, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our site or services.

2. Products & Availability

All of our products at Queen St. Bakery are made with care using high-quality ingredients. Because our products are perishable, availability may vary, and we reserve the right to limit quantities or discontinue items at any time without notice.

3. Orders & Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or product information. Payment must be received in full before your order is shipped.

4. Shipping & Delivery

We do our best to ship orders quickly and accurately. However, Queen St. Bakery is not responsible for delays caused by shipping carriers, incorrect addresses provided by the customer, or other circumstances beyond our control. 

5. Returns & Refunds

Because our products are perishable, we do not accept returns. If you're not satisfied with your order for any reason, please contact us at inquiries@queenstreetbakery.com within 7 days of receiving your order and we’ll be happy to look into finding a solution.

6. Privacy

We care about your privacy. Any personal information you provide to us — including your name, email, shipping address, and payment details — is used solely to process your order and improve your experience with Queen St. Bakery. We never sell or share your information with third parties, except as needed to fulfill your order or comply with legal obligations. For more details, please refer to our Privacy Policy [link to privacy policy page].

7. Intellectual Property

All content on our website — including text, images, logos, and product descriptions — is the property of Queen St. Bakery and may not be used or reproduced without our permission.

8. User Conduct

You agree not to use our site for any unlawful purpose or in any way that may damage, disable, or interfere with our website or services.

9. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site means you accept those changes.

10. Contact Us

Have questions? Reach out to our team anytime at inquiries@queenstreetbakery.com. We’re here to help!

Address: 141 Finchdene Square, Scarborough, ON M1X 1A7, Canada